Cancellation Policy

Circuit Experiences (Example: Taste of the Circuit, Circuit Taxi & Proactive Driving Course)

To confirm your reservation and to avoid delays in processing, please ensure your full payment has been processed at time of booking. This will ensure you have completed the process and secured your spot.

Understandably, unforeseen events and circumstances can result in postponing or cancelling your experience. Should the need arise, we have a few options to withdraw or change your reservation.
Contact us up to seven days before your scheduled experience for a full refund. If cancelling within 48 hours to seven days of your experience, you have the option to rebook the event on a day that works better for you without additional fees, or you may cancel your experience and receive a refund minus a $150 administration fee. Unfortunately, we cannot issue refunds for cancellations within 48 hours of your booked experience.

Corporate events must be paid in full at time of booking and are non-refundable one month before the scheduled event.

 

Vehicle Inspection Policy

For those who wish to drive their personal vehicles at the Vancouver Island Motorsport Circuit, we are delighted to make this a reality.

To maintain the highest level of safety standards for all our guests, all vehicles operating on the Circuit must pass our Vehicle Certification Process. Our certified technicians will perform an inspection of brakes, tires, and all other crucial parts required. In doing so, we will ensure your vehicle is track ready and your day at the Circuit is most enjoyable.

Our inspections are complimentary for all circuit experience guests. Please note that there are inspection charges for guests of members. If there are requirements that need to be addressed for your vehicle prior to your track day, our trained technicians will provide you with the best solutions at our standard shop rates so we can safely set you on your way for an exciting day at the Circuit!

Once you arrive at the Circuit, the Circuit staff will perform one final 5-minute inspection to ensure minor things such as nails in your tires were not picked up from the road journey here. Although during normal driving conditions it may not present a problem, on the Circuit, this could lead to serious trouble during your experience and we want to ensure your safety is always first.

Please have your vehicle inspected within seven (7) days of your Circuit experience. To book a safety inspection, simply email: inspection@islandmotorsportcircuit.com and we will arrange the rest.

 

Vehicle Sound Policy

The Vancouver Island Motorsport Circuit is a year-round motorsport facility that is focused on driving, finesse, passion, skills and overall experience. As a courtesy to all guests, please note that we do not accept unruly behaviour, unnecessary noises or deliberate noise pollution.

Please kindly note that all vehicles with modified exhausts specifically for the purpose of deliberate and loud noises are not permitted at the Vancouver Island Motorsport Circuit. Our benchmark for noise is comparable to modern sports cars like the Porsche GT4 Clubsport, Porsche GT3 RS, AMG GT S, factory Ferraris, McLarens, Lamborghinis or Corvettes. These automobiles are specifically designed for those who seek excitement, passion, performance and driving exhilaration. The sound generated from these high-performance cars are also tuned by engineers for a fine balance of thrilling yet controlled sound.

We measure the sound on all cars on the circuit continually during regular hours of operations and have established a benchmark value based on the vehicles listed above. Our Class “A” sound monitoring system registers and records sound measurements daily during the period of time that the track is operational. This data is uploaded to our website weekly to ensure responsive and responsible business operations. Excitement is guaranteed; however, we want to respect all of our neighbors and those set values cannot be exceeded by any vehicle at the Circuit. Please make sure your vehicle is fully compliant to our safety and noise policies. We look forward hosting you for a day of excitement and fun.

We thank you for your cooperation.